Emerson SmartVoice 42” Tower Fan ES4201

Dimensions: 11.82 in. x 11.82 in. x 42.13 in.

Weight: 9.26 lbs.

Input voltage: 120 V AC, 60 Hz

Rated power: 50W

Timer selection: 1 - 15 hours

Number of fan speeds: 3

Modes: Normal, Sleep

Oscillating range: 70o

Voice control: Yes

Remote control included: Yes

Package Contents: Tower fan, Base parts x2, Remote control, Wing screws x4, Detachable cord holder, User manual, Quick start guide

Q: What is the wake word for the SmartVoice Tower Fan, and what does it do?

A: The wake word for this fan is “Hey Fan.” The wake word is the phrase that the fan will always listen for to enter the “Waiting for command” state.

Q: How do I control the SmartVoice Tower Fan using voice commands?

A: To control this fan, you must say the wake word “Hey Fan.” Then, you have a few seconds to give a voice command like "Turn on," "Set timer to 2 hours," or "Rotation on." After giving the first command, you can issue another command within the same time frame. Refer to your fan's guide for a detailed list of compatible commands.

Q: Can I use the voice commands without a Wi-Fi connection?

A: Yes, this fan uses SmartVoice technology, which features offline voice recognition. This allows the fan to work without an internet or Wi-Fi connection.

Q: Does the SmartVoice Tower Fan work with voice assistants like Alexa or Google Assistant?

No, this is an offline voice-controlled fan. This fan operates via voice commands without requiring voice assistants.

Q: How do I set up voice control?

A: This fan has a plug-and-play design, meaning voice control is ready for use as soon as the fan is plugged in. 

Q: Why is the SmartVoice Tower Fan not responding to my commands?

A: There are a few possible reasons why the fan may not respond to voice commands:

• The fan does not recognize the command. Refer to the manual for the list of supported commands.
• The fan may not have heard the command. Make sure you are within voice range (within 13 ft.). 
• Something may be blocking the microphone. Make sure nothing obstructs the microphone.
• An error occurred. Disconnect, pause briefly, then reconnect the fan.
• The voice response setting might be off. Give the command “Voice response on” to turn on voice responses. 
• The voice control setting might be off. Give the command “Voice control on” to turn on voice controls. 

Q: What language(s) does the voice recognition support?

A: Currently, the voice recognition only supports English. 

Q: Is there a remote control or manual option available? 

A: Yes, this model has a physical control panel and a remote control for manual use.

Q: How should I clean or maintain the SmartVoice Tower Fan?

A: Unplug the unit before wiping the exterior with a soft, damp cloth. Do not immerse it in water. Check vents for dust buildup regularly.

Q: Do I need to clean a filter on the SmartVoice Tower Fan?

A: No, there is no filter that you need to remove and clean for this fan.

Q: Do I need to update the SmartVoice Tower Fan?

A: No, this fan works offline. No one needs to update the firmware.