Privacy Policy

Privacy Policy for Emersonsmart.com

Effective Date: 10/6/25

At Emersonsmart.com, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information. It also outlines your rights under the General Data Protection Regulation (GDPR).

 

 

1. Who We Are

Emersonsmart.com is an e-commerce website operated by IAISmart Inc., which sells smart home and technology products online. We are committed to protecting your personal data and complying with applicable privacy laws.

Contact Information:

  • Email: support@emersonsmart.com

 

 

2. What Data We Collect

We may collect and process the following personal data when you use our website:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely via third-party services)

  • Location data (e.g., IP address)

  • Browser and device data (via cookies and tracking technologies)

 

 

3. How We Collect Your Data

We collect data through:

  • Checkout and order forms

  • Newsletter and opt-in forms

  • Contact forms and live chat

  • Cookies, pixels, and analytics tools

  • Interactions with advertising and marketing campaigns

 

 

4. Why We Collect Your Data

We process your personal data for the following purposes:

  • To fulfill and ship your orders

  • To communicate with you about purchases

  • To send promotional emails and offers (with your consent)

  • To analyze and improve website performance

  • To display personalized advertisements

 

 

5. Legal Bases for Processing

Our processing of your data is based on the following legal grounds:

  • Performance of a contract – to fulfill product purchases

  • Consent – for marketing and cookie-based tracking

  • Legitimate interest – for website analytics and fraud prevention

  • Legal obligation – to comply with accounting and tax regulations

 

 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enable website functionality

  • Analyze website traffic

  • Measure marketing performance

  • Personalize ads

When you first visit our site, you will see a cookie banner asking for your consent. You can manage or withdraw your consent at any time by adjusting your browser settings.

 

 

7. Sharing Your Data with Third Parties

We may share your data with trusted third-party service providers who help us operate our website and business. These include:

  • Meta (Facebook/Instagram): Advertising and retargeting

  • Google Ads and Google Analytics: Performance measurement and ad delivery

  • Klaviyo: Email marketing and automation

  • Live Chat Provider: Real-time customer support

  • Payment Processors (e.g., Stripe, PayPal, Shopify Payments): Secure payment processing

These service providers are contractually obligated to handle your data in compliance with GDPR.

 

 

8. International Data Transfers

Some of our third-party providers are located outside the European Economic Area (EEA), including in the United States. When your data is transferred internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Binding Corporate Rules (where applicable)

 

 

9. How We Protect Your Data

We implement appropriate technical and organizational measures to secure your personal data, including:

  • SSL encryption for all site traffic

  • Secure servers and access controls

  • Regular system monitoring and backups

  • Restricted access to sensitive information

 

 

10. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected. Retention periods include:

  • Order data: Up to 7 years (for tax and legal compliance)

  • Marketing data: Until you unsubscribe or request deletion

  • Cookie data: As specified in our Cookie Policy

 

 

11. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access – You can request a copy of the data we hold about you.

  • Right to rectification – You can ask us to correct any incorrect or incomplete data.

  • Right to erasure – You can request deletion of your data (“right to be forgotten”).

  • Right to object – You can object to data processing for marketing or legitimate interests.

  • Right to data portability – You can ask to transfer your data to another service provider.

  • Right to withdraw consent – You can withdraw consent at any time for marketing or cookies.

To exercise any of these rights, please contact us at:

Email: support@emersonsmart.com

 

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. If we make significant updates, we may notify you via email or a notice on the website.

 

 




13. Artificial Intelligence (AI) Policy

Emerson Smart recognises the potential of artificial intelligence (AI) to enhance how we operate and improve the products and services we deliver to our customers.


We are committed to using AI in a secure, transparent, and responsible manner, always respecting privacy, confidentiality, and your data protection rights. This commitment extends not only to AI systems we develop and use directly, but also to any AI technologies operated by trusted third parties on our behalf.


 

 


14. Voice Data & Voice Control


Some of our products include voice control features. These features are designed to recognize and respond to spoken commands directly on the device itself.


  • Offline Processing: All voice recognition occurs locally, on the device. Voice commands are not transmitted to our servers or to third parties.

  • No Storage: We do not collect, store, or retain your voice recordings or transcripts. Once a command is processed, it is not saved or linked to your personal data.

  • Privacy by Design: Because voice processing takes place entirely offline, you can use these features without concern that your spoken data is being recorded or monitored.


This means you remain in full control of your personal information when using our voice-enabled products.


 

 

15. Children’s Privacy


Our products and our websites are not designed for children. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from children, we take every reasonable effort to delete such data.

 

 

16. Third-party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies. We do not have control over and are not responsible for the content of those sites or how the third parties responsible for them collect and use your personal information.

 

 

17. Complaints

If you believe your data protection rights have been violated, you can file a complaint with your local Data Protection Authority (DPA).

 

 

18. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can reach us at:

Email: support@emersonsmart.com
 

 

 

Last updated: 10/6/25