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General FAQ's:

My appliance is having trouble and might need repair.
Contact us directly at support@emersonsmart.com

How can I track my order?
Order Confirmation Email: After placing your order, you will receive an order confirmation email that includes a tracking number and a link to the carrier's website.

Contact Customer Service: If you have any issues or need further assistance, our customer service team is here to help. You can reach them via email at support@emersonsmart.com

What is your return policy?
To review our return policy, please visit our return policy

How can I contact customer support?
You can contact our support team by emailing support@emersonsmart.com

Do you offer extended warranties or protection plans?
To review our warranty, please visit our warranty policy

What is the proposition 65 warning I see in the Owners Manual ?
The Proposition 65 warning you see in the Owner's Manual is a requirement under California law, officially known as the Safe Drinking Water and Toxic Enforcement Act of 1986. This law mandates that businesses must provide warnings to Californians about significant exposures to chemicals that cause cancer, birth defects, or other reproductive harm. The warning does not mean that our products will necessarily cause harm, but is necessary for our products to be sold in California. For more detailed information, you can visit the California Office of Environmental Health Hazard Assessment website at www.p65warnings.ca.gov.

Where can I find the owners manual for my product?
Digital versions of the product manuals and other helpful documents are available on our product pages under documentation.